TheBitCraft is dedicated to providing high-quality software development services and products to our clients. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines the conditions under which refunds are granted for our services and products.
Eligibility for Refund
Refunds may be granted under the following circumstances:
- Defective Product: If the software product delivered by TheBitCraft is found to be defective or non-functional and cannot be remedied within a reasonable timeframe.
- Unsatisfactory Service: If the service provided by TheBitCraft does not meet the agreed-upon specifications or fails to fulfill the client's expectations.
Clients requesting a refund must adhere to the following process:
Refunds will not be granted under the following circumstances:
For inquiries or assistance regarding our Support Policy, please contact us at hello@thebitcraft.com